How We Work

Step 1: Sign Up and Onboarding
- Begin your journey by signing up to become our valued client. During the onboarding process, we'll take the time to understand your business and its unique requirements.
- To streamline our collaboration, we'll create a personalized client dashboard for you and develop internal Standard Operating Procedures (SOPs) tailored to your needs.
- To kickstart this process, a one-time set-up fee of $100 is applicable.

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Step 2: Task Assignment
- Once you're officially a client, you can easily assign tasks to us through your dedicated client dashboard or our efficient communication platform.
- For tasks falling under the 'monthly' category, we'll reach out to you on the 20th of each month to confirm whether you wish to continue them into the next month.

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Step 3: Pricing and Turnaround Time
- Our pricing is based on the complexity of the tasks at hand, ensuring fairness and transparency.
- Typically, we initiate work on your tasks within 2 business days.
- Need expedited results? No worries! You have the option to accelerate any task by adding an extra $5/hour for a same or next-day guarantee.

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Step 4: Client Communication
- As an active client working on tasks with us, you are entitled to up to 2 complimentary calls per month with our team.
- Should you require additional calls beyond the two provided, we offer them at a nominal rate of $20 per hour.
- For projects, we include weekly calls to keep you well-informed about the progress.

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Step 5: Tracking Progress
- Stay in the loop at all times by conveniently logging into your dashboard. Here, you can effortlessly track the progress and timing of all your tasks.
- To ensure you're always up to date, we provide weekly update reports in your portal, summarizing the work completed during that week, as applicable.

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Step 6: Active Client Status
- As long as you've completed at least one task with us within the last 6 months, you'll be considered an active client.
- In the event of 6 months of inactivity, we kindly request a new set-up fee to resume our exceptional services.

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